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Feedbacks • Solaris Japan

  • 56 feedback
    ‹ PrecedenteFirst123LastSuccessivo ›
  • Definitely a recommend store

    Ive watched ordered Nendoroids from Solaris Japan many times now, and every time I have ordered, it comes within the time frame expected, well protected packaging and I've never had a damaged figure box.

    They also reply to emails rather quickly, once I had asked to merge an order, that they did it without any hassle. After that, I ended up purchasing ANOTHER one unexpectedly and I emailed them asking if they could merge this one with my previous merge and they once again, did it without any hassle.

    I highly recommend as they have good service, very quick delivery and really good packaging for their products
    8 giorno/i fa
  • Never again

    I gave them a shot for a Giorno RAH. I asked what "brand new" means as listed on their site and they replied that "brand new means never opened". I wish I hadn't believed them. I don't think I received a "brand new" product - it arrived "sealed" but upon opening it I found tape in places it wasn't supposed be. The figure had scuff marks, chipped paint, a warped collar, and (worst of all) his plait was snapped. A new product wouldn't have such damage - I'm very disappointed considering the amount of money I paid. I won't be using their services again.
    1 mese/i fa
     
    Hi Selcouth,

    Thank you very much for your order.
    We are terribly sorry to hear you were disappointed with it. :(

    Have you contacted our customer service about this issue?
    "Brand New" items are guaranteed to be unopened and in new condition.
  • Feedback Solarisjapan

    This place is my to go place for anything that they sell. They always pack there package with care. The prices are always lower then other shops. And there customer service reacts fast and is in my experience always helpfull.

    As there loyal customer i totally recommend this place.
    1 mese/i fa
  • Best Store

    Just got my figures in perfect condition and with a good price.
    1 mese/i fa
  • Probably my favorite shop

    I've placed most of my orders on Solaris Japan. It's a good website to find rare and out of stock products although it might be expensive sometimes. Good points: reactive customer service, strong packaging, fast shipping (with several options), pre-owned products in good condition (you can ask for pictures before shipping) and friendly invoice for customs.
    1 mese/i fa
  • 56 feedback
    ‹ PrecedenteFirst123LastSuccessivo ›
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