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PrincipaleNegoziNegozio #144Reviews

Reviews • Ninoma

  • My favorite online shop

    My favorite shop, everytime I search for a particular figure, I go to ninoma to compare with other online shop and they always offer the best prices. Even when nobody has a figure, sometime the Ninoma shop has it in stock and at a good price.
    When I receive a figure, it is in the 45€ + gift format so I don't pay taxes (When the order is close to 45€) and always well packed.
    They offer SAL shipment for France when AmiAmi or other shop only have EMS or DHL available.
    3 mese/i fa
  • Nice

    I ordered a figure which was already released and Ninoma was the only shop selling it at a fair price. The shipping delay was a bit long (17 days) but the figure arrived quickly by airmail and was well packed.
    3 mese/i fa
  • Great for prize figures

    Bought a dozen of prize figures and few scales within a year. They all came well protected and shipped soon after the order was processed. Customer service was responsive to my personal inquiries before and after i ordered. Probably one of my to-go store since the items i'm looking for aren't always available on amiami. ><
    4 mese/i fa
  • False advertising.

    Bought a couple of items. it said 97% off, payed with paypal, tomorrow morning they refund me and cancel my orders. Refund will come in a couple of days which doesn't work for me. Incompetent and ignorant. AVOID!
    6 mese/i fa
  • Ninoma Options and Selection

    Positives
    + Great selection of old and new figures.
    + Pricing is fair, even on rare or hard to find figures.
    + New reward/point system implemented in 2017


    Negatives
    - Customer service is inconsistent. Sometimes responsive and friendly. Other times I have received no response in over a week.
    - New point system is a joke ($1 for every 100 spent)
    - Very slow to ship products after purchase. No matter which shipping method is selected.
    9 mese/i fa
     
    Dear Fakkufun7,
    thanks you very much for your constructive feedback. It is really appreciated.
    We will consider both downsides that were mentioned above in order to improve our service.
    Kind Regards
  • 17 feedback
    PrimoPrecedente123SuccessivoUltimo
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